Overview:

Welcome to UniqueGemsFactory! These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. Please review them carefully. If you do not agree with any part of these terms, please do not use our website.

Refunds:

We take pride in providing you with high-quality gemstones. If you’re not satisfied with your purchase, our refund policy ensures your peace of mind. To be eligible for a refund, please follow our refund policy guidelines outlined in our dedicated Refund Policy page. We reserve the right to make the final decision regarding all refund requests.

Exchanges:

At UniqueGemsFactory, we offer exchanges for damaged or incorrect items. Please refer to our Exchanges Policy for detailed information on the exchange process and eligibility criteria.

Gifts:

If you receive a gemstone as a gift from UniqueGemsFactory, our standard return and exchange policies apply. The original purchaser will be notified of the return or exchange.

Shipping Returns:

We strive to deliver your gemstones in perfect condition. If you need to return an item, please follow the instructions in our Shipping & Returns Policy, which outlines the return process, shipping costs, and any restocking fees that may apply.

Need Help?

If you have any questions or require assistance, our customer support team is here to help. Please feel free to contact us via email at [support@email.com] or by phone at +91 9116888277. We’re dedicated to providing exceptional service and ensuring your satisfaction with our products.

Thank you for choosing UniqueGemsFactory. We look forward to serving you and sharing the beauty of our gemstones with you.