Refund and Returns

1. Eligibility for Refunds: Damaged or defective items, incorrect orders.
2. Refund Request Process: Contact customer support, providing proof of purchase, and describing the issue in detail.
3. Timeframe for Refund Requests: Initiate a refund request within 5 days of receiving the product. This sets expectations and helps manage return-related inquiries.
4. Refund Methods: Refunds will be issued through the original payment method or an alternative method like store credit..
5. Partial Refunds or Exchanges: Only part of an order is unsatisfactory the partial refund will be processed.
6. Non-Refundable Items: Personalized items, or services that have already been rendered.
7. Return Shipping and Restocking Fees: Customers are responsible for return shipping costs.
8. Condition of Returned Items: Returned items must be, such as unopened, or in their original packaging, to qualify for a refund.
9. Processing Time: Expected timeframe for processing refund requests is 2-3 days once they have been approved.
10. Contact Information: Contact customer support through provided phone number and email in contact info.
11. Policy Updates: Subscribed customers will be notified of any changes of policy changes.